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led by you:
responding to your needs, views & wishes
​
as always, all we do at GINA HQ is led by you!
ensuring lived experience & the individuals we support remain at the centre of GINA is one of our integral values.
we continue to endeavour to respond to your expressed needs, views & wishes.
explore all of the ways in which we've responded below & please continue to get involved to shape our support, express your needs/views & take ownership of yourGINA.
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We heard your need for:
an effective & efficient way to book in counselling sessions.
01
We responded with:
our online booking system to offer you full control & flexibility.
02
03
We heard your need for:
different modes of counselling.
We responded with:
offering in-person, telephone & online counselling.
We heard your need for:
finding out more about your counsellor before your session.
We responded with:
our online counsellor profiles & bios.
![pic1.png](https://static.wixstatic.com/media/e16ac5_c44961eb3de749fbaa3ea63b18b35051~mv2.png/v1/fill/w_283,h_400,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/e16ac5_c44961eb3de749fbaa3ea63b18b35051~mv2.png)
04
We heard your need for:
advice & insight from individuals who'd accessed GINA's support.
We responded with:
our 'client journeys' resource which explored individuals' experiences.
05
We heard your need for:
opportunities to gain experience, develop skills & connect with others.
We responded with:
our wide range of volunteer ambassador roles.
06
We heard your need for:
tailored support outside of the counselling room.
We responded with:
our bespoke free resources, co-produced with individuals with lived experience of sexual trauma.
![uob.jpg](https://static.wixstatic.com/media/e16ac5_208517a8818940b5afd49f51b1c8527a~mv2.jpg/v1/fill/w_600,h_400,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/e16ac5_208517a8818940b5afd49f51b1c8527a~mv2.jpg)
07
We heard your need for:
tailored support for university students (expressed by students).
We responded with:
our uni partnership to provide students with support, a student hub & bespoke resources for students.
08
We heard your need for:
reminders about dates/times of booked counselling sessions.
We responded with:
automatic email/text reminders for counselling sessions booked in.
09
We heard your need for:
support & resources for loved ones.
We responded with:
bespoke resources & dedicated hub for supporters (friends/family & loved ones) supporting an individual subjected to sexual trauma.
![GINA Values & Stance.pptx (1).png](https://static.wixstatic.com/media/e16ac5_b9c4fbff75d04540a4c0fe05e822eea0~mv2.png/v1/fill/w_277,h_400,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/e16ac5_b9c4fbff75d04540a4c0fe05e822eea0~mv2.png)
10
We heard your need for:
information surrounding our approach.
We responded with:
our 'values & stance' document, 'use of language' resource & other information outlining our approach to support.
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